Need help with a product or order?
We use Amazon fulfillment for daily orders, most of the orders will be delivered within 2 business days. For muli-piece orders Amazon Fulfillment will most likely split them into multiple packages, please wait for a day or two, if still doesn't arrive, feel free to contact us.
Fill out the contact form below, be as detailed as possible, please include your full mailing address.
We created videos showing how to maintain our products, click here to see our YouTube Video instructions.
If you still need help, fill out the contact form below, be as detailed as possible, please include your full mailing address.
Every product page has a drop down "description" with specs and refill compatibility list. Have further questions? Reach us at the contact form below.
US orders typically are delivered in 2-5 business days. For best tracking information search your tracking number on Swiship
Intl orders take 2-4 weeks on average. Search your tracking number on 17Track
For shipping details please check out our shipping & return page. If you still need help, please fill out the contact form below.
Still have a question or need service?
**WE ARE IN PROCESS OF MOVING OFFICES, PLEASE BE PATIENT WHILE WE MOVE AND DO OUR BEST TO RESPOND IN A TIMELY MANNER. WE APPRECIATE YOUR SUPPORT!**
Fill out the contact form below
Please include the following 3 things:
1. Your name / order #
2. Detailed description of any and all service needed. Including model name and color.
3. Your current shipping address (if you need parts)
General contact form
Your message will be answered in the order it is received. Average response time 24 hours during normal business hours.