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I was very excited to receive your item so I could share it with my granddaughter. We literally just opened it and to say we were disappointed is an understatement. It does not work even work anything close to your advertisement. It’s nearly impossible to use. The reflection is minuscule,blurry and useless. I want to return it for a full refund. I already contacted PayPal. Please tell me how you will rectify this matter.
Hey there! We have sent you a return label on Feb 23, and we have tried reaching out to you as well. It's possible the emails were sent to your junk folder.
I'm about to return the Neolucida, which is difficult to use to the point of being impractical. I doubt that the split pupil concept was ever a proper basis for such a device.
The optical diagram of the Neolucida XL does appear to beworkable and I might purchase one, even knowing that I'd need to add an aperture to restrict viewing position.
My opinion is that the original is a failure that should never have reached market; remaining inventory should be written off. I'd maybe buy an XL with a viewing aperture.
It is clear to look through. That is nice. But the field of vision is too small. So very small. It's not worth the size that you see. One can draw and move and draw more, but this is tedious. One can draw faster without it.
I would like to return for the larger camera
Just reach out to email@example.com and we'd be happy to help you out!